- What is the difference between Hobbiestock retail stores & webstore?
Hobbiestock webstore is separate from Hobbiestock retail stores. We have the same pricing but we have a different discounting. Retail stores has
membership discounts while the webstore offers gift coupons promotions & ships directly to your address.
- Why should i preorder an item?
By placing an order with Hobbiestock, you will have a guaranteed slot for the item except there will be any cancellations from suppliers, shortages,
acts of god, which is not under our control. Your preorder will be shipped as soon as we receive stock.
- Is full payment required for preorder item?
Hobbiestock webstore requires full payment upon preorder. This will lock your order in and will have top priority.
- What if i order multiple items both in stock & preorder items? Will it ship once available?
Orders do not ship until ALL items is on stock. If you placed various items with multiple dates, please note that item will not ship until the last item
is in stock. Please consider separating your orders if you want item to ship as soon as they arrive.
- What is ETA?
ETA means Estimated time of arrival, these are based from the manufacturers. These can change & vary depending on the manufacturer & is beyond
our control. We try to bring in & release item as fast as we can to reach to our customers faster.
- What if i want to cancel preorder?
Unfortunately we cannot cancel a preorder. A preorder locks & guarantees your slot. Kindly make sure that you are 100% decided before placing
- How long do you ship out once item arrives?
Most preorders are shipped out as fast as we can as we want you to receive your items as early as possible.
- Why should we place preorder from you?
We cannot guarantee that we are the cheapest but we can guarantee you that we always provide a fair deal to our customers moreover
we guarantee to provide the best service to our clients. We make sure items are packed very well to avoid damage in transit.
Note: By placing preorder with Hobbiestock, you agree to all the above terms & conditions stated in the policies above.